Azalea CounsellingCounselling in Eastleigh near Winchester
with Vicky Mould MNCS Prof Accred.

Privacy policy

This privacy policy explains how I use the information provided by you through this website.

Information I collect about you
When you contact me through this website, I may collect, use and store the following types of personal information:

  • Your name
  • Email address
  • Telephone number
  • Information relevant to your self-referral or enquiry.

    Website usage information is collected using cookies.

    How I use the information provided by you
    The information you provide may be used in the following ways:

  • To arrange and send confirmation of your introductory session
  • To provide information about the service I offer and to notify you of any changes to this service
  • To answer any questions you may have
  • To respond to cancellations or requests to reschedule sessions
  • To seek feedback on your experience of counselling with me.

    I will always seek your permission to publish testimonials on this website. I will never share your information for any form of marketing.

    Online security
    It is important to note that any information carried over the internet is not secure, and may be intercepted, lost, corrupted or accessed by other people. However, I have procedures in place to try and safeguard the information you provide online.

    Storing information
    Emails and documents are stored on a password protected PC/device. I will keep this information for three years from the date counselling ends or the last time I saw you. I will not share your details with anyone else, unless you have given me signed consent, I have serious concerns about your safety and wellbeing or that of someone else you tell me about, including a child or young person.

    Your rights
    You may request details of the information I hold about you under the General Data Protection Regulation 2018 (GDPR). If you would like a copy of this information, please email [email protected] or write to:

    Vicky Mould
    Azalea Counselling
    Wessex House
    Upper Market Street
    SO50 9FD.

    I aim to keep all your information up to date, yet if you believe that any information is incorrect or incomplete, please let me know as soon as possible so that I can amend it for you.

    Changes to my privacy policy
    I will keep this privacy policy under regular review, and I will place any updates on this web page. This privacy policy was last updated on 14th January 2020.

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